Privacy Policy
Date of last update: 01/12/2025
1. Introduction
The purpose of this privacy policy is to inform you about how Bangkok Herping Tour (hereinafter «we», «us» or «the Company’) collects, uses, protects and shares the personal information you provide to us when using our website www.bangkokherping.com (hereinafter the «Site») and/or our services.
We are committed to complying with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, known as the General Data Protection Regulation (GDPR).
2. Identity of the Data Controller
The data controller is :
- Tanguy De Saint Sauveur
3. Personal data collected
We collect and process the following categories of personal data:
| Data category | Examples | Time of collection |
| Identification data | Last name, first name, e-mail address, telephone number, postal address. | When creating an account, making a purchase or contacting us via a form. |
| Transaction data | Purchase history, payment information (not stored in full: often transmitted to secure service providers). | When purchasing a product or service. |
| Connection and usage data | IP address, browser type, operating system, pages visited, visit time. | Automatically when browsing the Site (via cookies or similar technologies). |
| Communication data | Content of messages sent by e-mail or via contact forms. | When you contact us for a request or support. |
4. Purposes and Legal Bases of Processing
We use your personal data for the following purposes, based on the legal grounds provided by the GDPR:
| Purpose of Processing | Legal basis (RGPD) |
| Order management and delivery of products/services. | Performance of a contract (Art. 6.1.b) |
| Answers to your questions and support requests. | Legitimate interest (Art. 6.1.f) or performance of a contract (Art. 6.1.b) |
| Sending newsletters and commercial offers. | Your consent (Art. 6.1.a) |
| Improvement of our Site and services (statistical analysis). | Legitimate interest (Art. 6.1.f) |
| Fraud prevention and compliance with our legal obligations. | Legal obligation (Art. 6.1.c) |
5. Recipients of Data
Your personal data may be shared with :
- Our technical service providers (hosting, security, site maintenance).
- Payment service providers for secure transaction processing.
- Logistics partners (carriers) for order fulfillment.
- Legal or administrative authorities in the event of a legal obligation.
We ensure that these third parties present sufficient guarantees regarding the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of the GDPR and guarantees the protection of your rights.
6. Data Retention Period
We keep your personal data only for as long as is necessary to achieve the purposes for which it was collected, or to meet our legal and regulatory obligations.
| Data category | Typical shelf life |
| Customer data (account) | Until the account is deleted, or [X] years after the last activity. |
| Transaction/billing data | [X] years after the transaction (legal deadline). |
| Commercial prospecting data | [X] years after the last contact if you have not exercised your right to object. |
| Cookies and trackers | Maximum [13 months] after filing. |
7. Your rights (RGPD)
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): Obtain confirmation that your data is being processed, and obtain a copy.
- Right of rectification (Art. 16): Request correction of inaccurate data.
- Right to erasure («right to be forgotten») (Art. 17): Request the deletion of your data, under certain conditions.
- Right to restrict processing (Art. 18): Request the temporary cessation of the processing of certain data.
- Right to object (Art. 21): To object at any time to the processing of your data for reasons relating to your particular situation, in particular with regard to commercial prospecting.
- Right to portability (Art. 20): Receive the data you have provided to us, in a structured, commonly used and machine-readable format, and transmit it to another data controller.
- Right to withdraw consent (Art. 7): Withdraw your consent at any time, when processing is based on it.
How to exercise your rights
To exercise any of these rights, please send your request, together with proof of identity, to :
- By e-mail :bangkokherping@gmail.com
8. Cookies
Our Site uses cookies to improve your browsing experience, analyze traffic and personalize content. A cookie is a small text file stored on your device.
On your first visit, we ask for your consent to the use of cookies that are not strictly necessary for the operation of the Site. You can modify or withdraw your consent at any time via our cookie management tool or your browser settings.
9. Right to lodge a complaint
If you believe that the processing of your personal data constitutes a breach of the GDPR, you have the right to lodge a complaint with the relevant Supervisory Authority (for example, the CNIL in France).